How can we help?
Find answers to common questions about orders, delivery, returns, payments, and more. Our support team is here to ensure your DS Living experience is exceptional.
Quick support: 07392 619 422
Email: customercare@dsliving.co.uk
Browse by Category
Select a category below to find detailed information and answers to your questions
Orders & Delivery
Shipping, delivery times, order tracking, and more.
Free delivery on all orders
Professional delivery service
Track your order online
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Returns & Refunds
How to return items, get a refund, and our returns policy.
14-day returns policy
Free returns on all orders
Full refund guarantee
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Warranty
Details about our warranty policy and how to make a claim.
Warranty details
Warranty policy
Warranty claims
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Payment & Security
Payment methods, security, and checkout help.
Secure payment processing
Multiple payment options
SSL encryption
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Products & Maintenance
How to properly care for and maintain your furniture to ensure it lasts for years to come.
Cleaning guides
Maintenance tips
Product longevity
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Still not found what you're looking for?
Our customer support team is available to assist you with any questions or concerns
Contact Support
or call us at 07392 619 422